Synopsis
Over the last two decades, many companies have tried to build scale through an organised model in the logistics sector and failed. In a low-margin business with micro service-points, it is tough to create standards that are applicable across the board. But this is set to change, thanks to the digitisation wave that picked up steam during the pandemic.
People overestimate what can be done in one year and underestimate what can be done in 10. — Anonymous. Calendar 2020 has been disruptive in many ways for businesses across the globe, but at the same time it has also been a landmark year for several ideas and work-in-progress projects. For the logistics sector, it’s been a mixed bag. While the sector didn’t go off the charts like ed-tech, it didn’t fall off the cliff either like aviation or
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