Air Cargo Firm Gets New Shot at Arbitration in Gender Bias Suit

A cargo handling company’s attempt to arbitrate a former employee’s wage and hour claims was revived Monday, when a California appeals court found that while the agreement lacked mutuality and imposed undue burdens on workers, a trial court hadn’t properly assessed whether the agreement was procedurally unconscionable.

Customer service agent Chrisavgi Tzovolos sued her former employer, Worldwide Flight Services Inc., in 2019, for wrongful termination, sexual harassment, discrimination based on gender, retaliation, and several violations of state wage and hour laws. Tzovolos alleged she was sexually harassed and discriminated against by her direct supervisor, and retaliated against in the form…