Tech News, Magazine & Review WordPress Theme 2017
  • Supply Chain Updates
  • GLOBAL NEWS
  • REGIONAL NEWS
  • Industry Buzz
  • CURRENT ISSUES
No Result
View All Result
  • Supply Chain Updates
  • GLOBAL NEWS
  • REGIONAL NEWS
  • Industry Buzz
  • CURRENT ISSUES
No Result
View All Result
United States Supply Chain Management Council
No Result
View All Result
Home Supply Chain Updates

hyperlocal inventory, pay by app & eat in – Econsultancy

usscmc by usscmc
February 12, 2020
hyperlocal inventory, pay by app & eat in – Econsultancy
Share on FacebookShare on Twitter

Supermarket brand Sainsbury’s has just unveiled a new type of concept store in Mansion House, London with an emphasis on sustainability, customer centricity and hyperlocal purchasing habits.

The new supermarket concept, known as ‘On the Go’, is due to replace Sainsbury’s Local outlets in nine locations across Edinburgh, Glasgow, Bristol and London in the coming months as Sainsbury’s tests the new format.

It is designed for busy urban areas, with displays oriented around providing food to go for the time-pressed shopper, such as a “grab and go” station at the front of the shop that will be refreshed three times per day, an orange juicer, a self-service coffee machine and a hot food area. The new store concept also places an emphasis on sustainability, with wooden flooring and signage throughout, and refrigerators powered by cold water.

Sainsbury’s locally-data-driven On the Go store in Mansion House, London (Source: Sainsbury’s)

More importantly, Sainsbury’s has streamlined and tailored the range of products available in-store based on the purchasing habits of shoppers in the local area, using data from its Nectar loyalty card scheme.

Retail Week reports that Sainsbury’s has cut back its ambient (shelf-stable) range of goods by around 30%, stocking for example just one line of jam, tomato ketchup, and mayonnaise. All in all, 87% of the items stocked in the On the Go store are tailored directly to local customers.

“The offer is very customer-centric – it is so geared towards what our customers want in this vicinity,” Sainsbury’s Managing Director for the Central Zone, Darren Sinclair, told Retail Week.

“Because it is based on Nectar data, and we only sell one jam or one ketchup, every single product on the shelf here earns its place – but we know it’s the right one for this customer base.”

Hyperlocal convenience

A number of other features in the store are designed to provide the maximum convenience for customers.

Perch tables at the front of the store mean that they can choose to eat in as well as take food away. The Tobacco and Lottery desk doubles as a pick-up point for click-and-collect orders from Argos and Tu clothing, which will aid in bringing footfall to the new concept store and allow shoppers to achieve more with their visits.

How click & collect could bring traditional retailers back to life

Shoppers also have a range of payment options, from manned tills and self-service checkouts to using the Sainsbury’s SmartShop mobile app to pay for goods.

The inclusion of tills in On the Go stores shows that Sainsbury’s has learned its lesson from its ‘till-free’ grocery store experiment last year, which conclusively revealed that customers prefer to have multiple options for payment throughout the store. However, the new On the Go stores might aid take-up of the SmartShop mobile app, which is still only available at select stores across the country, if the payment process is frictionless enough.

It will definitely be interesting to see how Sainsbury’s ‘hyperlocal’ and data-driven stocking strategy plays with customers at its Mansion House store, as well as how well it will scale once Sainsbury’s decides to roll out more On the Go stores in other urban locations. As with other types of personalisation, there is a fine line to tread between providing the customer with something they didn’t even know they wanted, and making choices for them which they would rather not have had made.

The move is somewhat reminiscent of Amazon’s data-driven physical bookstores, which are stocked according to which titles are most popular based on Amazon’s massive troves of online data. The key difference with Sainsbury’s On the Go concept – apart from that it sells groceries, not books – is that Sainsbury’s has access to genuinely local data about shoppers’ habits in a particular area, whereas Amazon is just applying blanket criteria about what’s “popular” across all of its stores.

Sainsbury’s also isn’t visibly signposting the fact that its stock is data-driven, something that Amazon very proudly did, making the act of shopping in its bookstores a little surreal and putting off some shoppers. Instead, the invisible curation of goods will hopefully just appear natural and useful – an extension of the ‘convenience’ concept that permeates the store.

While it’s early days yet for the new concept, it seems like a natural evolution for supermarkets in busy urban areas, housing everything that a shopper could need – quick food to go, eat-in options, and groceries – under one roof. On the Go stores could succeed in pulling some business away from cafés and restaurant chains – or simply help Sainsbury’s to compete with other supermarket brands, all of whom are vying for the custom of shoppers looking to make a choice about where to grab a quick lunch or breakfast during the work day.

usscmc

usscmc

No Result
View All Result

Recent Posts

  • Supply Chain Issues Delay Michigan Statehouse Welcome Center
  • Last Mile Delivery Market Size, Growth And Forecast
  • High shipping rates could increase inflation by 1.5%: IMF
  • Coast Guard responds to adrift cargo ship off California
  • Underinsurance as a Persistent Driver of Cross-Border Antibiotic Procurement in U.S. Border Communities

Recent Comments

  • Top 5 Supply Chain Certifications that are in high demand | Top 5 Certifications on Top 5 Globally Recognized Supply Chain Certifications
  • 3 Best Procurement Certifications that are most valuable | Procurement Newz on Top 5 Globally Recognized Supply Chain Certifications

Archives

  • April 2022
  • March 2022
  • February 2022
  • January 2022
  • December 2021
  • November 2021
  • October 2021
  • September 2021
  • August 2021
  • July 2021
  • June 2021
  • May 2021
  • April 2021
  • March 2021
  • February 2021
  • January 2021
  • December 2020
  • November 2020
  • October 2020
  • September 2020
  • August 2020
  • July 2020
  • June 2020
  • May 2020
  • April 2020
  • March 2020
  • February 2020
  • January 2020
  • December 2019
  • November 2019
  • September 2019

Categories

  • Global News
  • Supply Chain Updates

Meta

  • Log in
  • Entries feed
  • Comments feed
  • WordPress.org
United States Supply Chain Management Council

Categories

  • Global News
  • Supply Chain Updates

Tags

APICS Globally Recognized Supply Chain Certifications IIPMR Certifications International Institute for Procurement and Market Research (IIPMR) ISM Next Level Purchasing Top 5 Supply Chain Certifications top supply chain certifications

Trending

No Content Available
  • Privacy Policy
  • Terms of Use
  • Antispam
  • Disclaimer
  • Contact Us

© 2022 www.usscmc.com

No Result
View All Result
  • Supply Chain Updates
  • GLOBAL NEWS
  • REGIONAL NEWS
  • Industry Buzz
  • CURRENT ISSUES

© 2022 www.usscmc.com

This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish. Cookie settingsACCEPT
Privacy & Cookies Policy

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.
Necessary
Always Enabled

Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.

Non-necessary

Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.

SAVE & ACCEPT